FAQ

Which range is best for me?

We recommend

  • Super HA Range: Ages 16-30. For all skin types.
  • Anti-Ageing Range: Ages 30+, for
    all skin types,     looking to fight fine lines & wrinkles.
  • Premium Range: Ages 30+, mature
    skin,     and/or very dry & dehydrated skin.
  • Sun-Care Range: For all ages and all skin types.
How many types of Hyaluronic Acid does each range contain?
  • Super HA Range: 3 types of HA
  • Anti-Ageing Range: 4 types of HA
  • Premium Range: 7 types of HA
  • Sun-Care Range: 3 types of HA
What is Hada Labo Tokyo?

Hada Labo Tokyo is Japan’s No 1 skincare brand known for our highly effective and hydrating products. Formulated with Super
Hyaluronic Acid™, our products deliver deep hydration, helping to maintain
smooth, plump, and youthful-looking skin.
What are the key ingredients in Hada Labo Tokyo products?

The main ingredient in our products is Super Hyaluronic Acid™, which provides intense hydration. Our formulas also include ingredients like collagen, retinol, and botanical extracts for additional skincare benefits.
What is the Hada Labo Tokyo routine?

We recommend the following routine for best results:

Daytime

1. Cleanse

2. Hydrate

3. Moisturise

4. Eye Cream

5. SPF

Night time:

1. Cleanse

2. Hydrate

3. Moisturise

4. Eye Cream
Are your products safe for sensitive skin?

Yes, our products are free from fragrances, making them suitable for sensitive skin.

Do you offer Anti-Ageing solutions?

Yes!

All our products have different sizes of Hyaluronic Acid, which naturally not only hydrates but also as Anti-aging properties in general.

In addition to that,

Our Hada Labo Tokyo Anti-Aging Range
includes products with retinol, collagen, squalene and 4 types of Hyaluronic Acid to help reduce fine lines and wrinkles while keeping skin firm and hydrated.
Where can I buy Hada Labo Tokyo products in the Middle East?

You can purchase our products online through our official website, as well as in select pharmacies and beauty stores across the Middle East.
Do you offer international shipping?

Currently, we ship within the Middle East region. Please check our website for specific country availability.
How can I track my order?

Once your order is processed, you will receive a tracking number via email or SMS, which you can use to track your shipment.
What is your return and refund policy?

If you receive a damaged or incorrect product, please contact us within 7 days of receiving your order. Returns and refunds are subject to our policy terms.
Which payment methods do you accept?

We accept credit/debit cards, and cash on
delivery (where available). Payment options may vary by country.

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at order@hadalaboarabia.com